UX Design. Shuttl. 2018. 

Project Title

What is the product, company, a summary of what I achieved what was the impact and what did I learn by working on this product. 

Major provoking question/insight that is interesting

Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.

Shuttl offers long-distance intra-city bus rides targeting office-to-home commuters whose work trips are classified as “very long trips”, that is longer than 30 km. 
Shuttl’s key offering to customers is a scheduled service for work trips with the convenience of a fixed seat in an airconditioned bus at a reasonable price.

Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and planned with the convenience that is promised to consumers. This tool amplifies operator's ability to improve serviceability and on-time arrivals. Our objective was to design a new panel that helps users to achieve their goals efficiently and keep up with the growing business. 

Operational tool
March 2019-July 2019 

My Role
Product Design, UX research,Information Design, UXdesign, Prototyping

Team- Anil (PM), I (Product Designer), Vikas (UI designer, joined later after I left) 

Stakeholders: Gaurav Jain (Head of Products) Zinal (Head of Design) Ravi( Manager, TL) 

Problem context

Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.

Problem context

Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.

Whether you’re running late to work or meeting friends, we’re making it easier for you to find the best way there—with real-time public transit information in the Uber app.

INSIGHTS

Providing

Emphasis

Clearly show what is going on and where to focus

Facilitate

Processing

Direct on what actions to take and when to take

Create
Unity

Access to information whenever required in one tool

We decided to work on the most important information archy-type that the DMs cared about i.e On-trip-alerts. The essence of the Service panel was Information rather than the architecture. We simplified the whole Panel to three main pages- Alert Information, Inventory, and Dashboard  

Shuttl offers long-distance intra-city bus rides targeting office-to-home commuters whose work trips are classified as “very long trips”, that is longer than 30 km. 
Shuttl’s key offering to customers is a scheduled service for work trips with the convenience of a fixed seat in an airconditioned bus at a reasonable price.

Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and planned with the convenience that is promised to consumers. This tool amplifies operator's ability to improve serviceability and on-time arrivals. Our objective was to design a new panel that helps users to achieve their goals efficiently and keep up with the growing business.


Shuttl offers long-distance intra-city bus rides targeting office-to-home commuters whose work trips are classified as “very long trips”, that is longer than 30 km. Shuttl’s key offering to customers is a scheduled service for work trips with the convenience of a fixed seat in an airconditioned bus at a reasonable price.Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and planned with the convenience that is promised to consumers. This tool amplifies operator's ability to improve serviceability and on-time arrivals. Our objective was to design a new panel that helps users to achieve their goals efficiently and keep up with the growing business. Shuttl offers long-distance intra-city bus rides targeting office-to-home commuters whose work trips are classified as “very long trips”, that is longer than 30 km. Shuttl’s key offering to customers is a scheduled service for work trips with the convenience of a fixed seat in an airconditioned bus at a reasonable price.Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and planned with the convenience that is promised to consumers. This tool amplifies operator's ability to improve serviceability and on-time arrivals. Our objective was to design a new panel that helps users to achieve their goals efficiently and keep up with the growing business.  

Wooden Hut
Glass of Milk
Above the Clouds

Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for 

Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and

Service Panel is the operational tool for Shuttl to ensure that its daily bus operations for consumers and B2C run successfully as scheduled and

We decided to work on the most important information archy-type that the DMs cared about i.e On-trip-alerts. The essence of the Service panel was Information rather than the architecture. We simplified the whole Panel to three main pages- Alert Information, Inventory, and Dashboard  

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